Privacy Policy

Last updated: June 2026

1. Who We Are

Hacienda Yuké is a private nature retreat located in Luquillo, Puerto Rico, near El Yunque National Forest. Our website is haciendayuke.net. For any privacy-related questions, you can reach us at Haciendayuke@gmail.com.

2. What Information We Collect

When you join our waitlist or contact us through our website, we collect the following information:

• Your name
• Your email address
• Your preferred accommodation space (if provided)
• Number of guests (if provided)
• Preferred travel timing (if provided)
• Any message or notes you choose to share with us

We do not collect payment information, government IDs, or any sensitive personal data through our website.

3. How We Use Your Information

The information you provide is used solely for the following purposes:

• To notify you when Hacienda Yuké opens for reservations or when your preferred space becomes available
• To send you pre-launch rates and priority booking access as a waitlist member
• To share occasional updates about the property, new phases, and developments at Hacienda Yuké
• To respond personally to any questions or messages you send us

We will never use your information for any purpose beyond communicating with you about Hacienda Yuké.

4. How Your Information Is Stored

Waitlist form submissions are processed and stored through Netlify Forms, a secure form handling service. Netlify stores submission data on encrypted servers. You can review Netlify's own privacy practices at netlify.com/privacy.

We may also transfer contact information to an email marketing platform (such as Mailchimp) to manage communications. Any such platform we use is contractually required to protect your data and may not use it for their own purposes.

5. Third-Party Sharing

We do not sell, rent, trade, or share your personal information with any third parties for their own marketing purposes. Your data will never be sold to advertisers or data brokers.

The only circumstances under which we may share your information are:

• With service providers who help us operate our website and communications (such as Netlify and email marketing platforms), under strict data processing agreements
• If required by law or to protect our legal rights

6. Email Communications

By joining our waitlist, you agree to receive email communications from Hacienda Yuké related to availability, rates, and property updates. Every email we send includes an unsubscribe link. You may opt out at any time, and we will honor your request promptly.

We commit to never sending spam. Our communications will always be relevant, infrequent, and genuinely useful to you as someone interested in visiting Hacienda Yuké.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to correct any inaccurate information.
• Deletion: You may request that we delete your personal information from our records at any time.
• Unsubscribe: You may opt out of all email communications at any time using the unsubscribe link in any email, or by contacting us directly.

To exercise any of these rights, please email us at Haciendayuke@gmail.com. We will respond within 30 days.

8. Data Retention

We retain your information for as long as you remain on our waitlist or until you request deletion. If Hacienda Yuké ceases operations, we will delete all personal data within 90 days.

9. Cookies and Analytics

Our website may use basic analytics tools to understand how visitors interact with our pages (such as which pages are most visited and how long visitors stay). This data is aggregated and anonymous — we cannot identify individual visitors from analytics data.

We do not use advertising cookies, tracking pixels, or any tools designed to follow you across other websites.

10. Children's Privacy

Our website and waitlist are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it immediately.

11. Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Puerto Rico and the United States of America. By using our website, you consent to the collection and use of information as described in this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time as our practices evolve. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out:

• Email: Haciendayuke@gmail.com
• Location: Luquillo, Puerto Rico, near El Yunque National Forest